Shipping policy

Shipping Policy

Effective Date: October 3rd, 2023.

Thank you for choosing Alkaline Inner Healing for your shopping needs. We are pleased to provide you with the following shipping information for orders delivered within Canada.

1. Shipping Destinations

We ship exclusively within Canada. Unfortunately, we do not offer international shipping at this time.

2. Shipping Methods

We offer the following shipping methods for Canadian orders:

  • Standard Shipping: Estimated delivery time of 1 to 5 business days for most Canadian provinces.
  • Express Shipping: Estimated delivery time of 1 to 3 business days for faster delivery within Canada. Please note that delivery times are estimates and may vary based on location and external factors.

3. Shipping Costs

Shipping costs will vary depending on your location, the size, and weight of your order, and the chosen shipping method. The exact shipping cost for your order will be calculated and displayed at checkout.

4. Order Processing Time

We strive to process and ship orders as quickly as possible. Typically, orders are processed within 1-5 business days of being placed. However, please allow for additional processing time during peak seasons or holidays.

5. Shipping Notifications

Once your order is shipped, you will receive a shipping confirmation email with tracking information. You can use this information to track the status and delivery of your order.

6. Delivery

Deliveries are made during standard business hours and are typically handed over to the recipient in person. If you are unavailable to receive your order, the courier may leave a delivery notice or attempt a redelivery.

7. Lost or Delayed Shipments

While we make every effort to ensure timely and accurate deliveries, we cannot be held responsible for delays or lost shipments caused by the courier or unforeseen circumstances. If you encounter any issues with your shipment, please contact our customer support team for assistance.

8. Returns and Refunds

Please refer to our [Return Policy] for information on returns and refunds.

9. Contact Us

If you have any questions or concerns about our shipping policy, please contact our customer support team at alkalineinnerhealing@gmail.com. Thank you for choosing Alkaline Inner Healing. We appreciate your business and look forward to serving you!