Refund policy

Return Policy

Thank you for shopping at Alkaline Inner Healing. We appreciate your business and are committed to providing you with the best shopping experience possible. Please take a moment to read our return policy carefully.

1. Returns Not Accepted

We regret to inform you that we do not accept returns for any products purchased from our online store. This policy is in place to maintain the quality and integrity of our products, as well as to keep our prices competitive for all customers.

2. Complaints and Issues

If you encounter any issues with your purchase, such as damaged or defective items, please contact our customer support team within 7 days of receiving your order. We will acknowledge your complaint promptly and work with you to find a suitable solution.

3. Store Credit

In certain cases, if we find it necessary to address your concerns, we may offer store credit as a resolution. Store credit will be provided at our discretion and based on the specific circumstances of your complaint.

4. How to Contact Us

If you have a complaint or need assistance, please contact our customer support team via email during our business hours.

5. Exceptions

Please note that this return policy does not affect your statutory rights. In some jurisdictions, you may have legal rights that override our policy.

6. Changes to the Policy

We reserve the right to make changes to this return policy at any time. Any updates or modifications will be posted on our website, and it is your responsibility to review this policy periodically. By making a purchase on our website, you acknowledge and agree to abide by the terms of this return policy. Thank you for choosing Alkaline Inner Healing for your shopping needs. We look forward to serving you again in the future.